Payments / Shipping / Exchanges


Your purchase can be completed using the convenience of PayPal or a Major Credit card when you select the Add To Cart button adjacent to your item. As you complete your checkout process, you will be able to select the shipping option that best meets your need. Orders will be promptly processed once payment has been received.  


We use the United States Postal Service (USPS) for all domestic & International shipments. When confirmation of purchase has been received your order will be packaged for shipping.

*Shipping Delivery Times: Applicable on normal business days before 2pm US eastern standard time. Please allow 1-3 business days for package handling prior to shipment.

Domestic (USA) Shipping Options: All 50 States

USPS Priority Mail Express:  *Overnight delivery to most U.S.

USPS Priority Mail:                     *Delivery in 1, 2, or 3 business days

International Shipping Options: All countries / regions

NOTE - When ordering from outside the United States, check with your country’s customs department to see if there are any import taxes or fees. Additional fees are the buyer’s responsibility.

USPS Priority Mail Express International:   *Delivery in 3-5 business days

USPS Priority Mail International:                      *Delivery in 6-10 business days


Domestic (USA): All 50 States  ///  International: All countries / regions

If you are not completely satisfied with your purchase, an exchange for an item of equal value may be requested. Please contact Artistic Cremation Urns immediately via the contact page sharing the reason for your request and desired exchange item. Damage incurred during shipment will require photo documentation provided to Artistic Cremation Urns clearly showing the damaged package and item as received. Exchange items must be shipped within 7 business days of receipt. Please place the item in the original or suitable box with all necessary protective packaging material. Returns must be insured for their full value. The return shipping cost is the responsibility of the customer. The approved exchange item will be shipped when we receive the returned original item.